Basket & Checkout
Payment & Delivery
A: We usually deliver our products with DHL or DPD.
A: For the time being, we deliver our products to the following European countries: Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom.
Q: How long will it take to produce my order? |
A: Most orders will be ready for dispatch within two working days of payment.
Q: What are your delivery times? |
Please allow 5 – 7 days for delivery to the UK. Delivery times to other countries varies. Please contact email@example.com for further details.
Q: What happens if I'm not at home when my order arrives? |
A: If you are not at home when your product arrives, you'll be notified about the delivery attempt by DHL or DPD. You should receive a postcard with a new delivery date. If you are not at home the second time either, your order will be sent back to us.
| Q: What should I do if the parcel doesn't arrive? |
A: You´ll be notified once your order has left our warehouse`and been handed over to DHL or DPD. Should you not receive your product within 10 days of receiving our notification, please inform us immediatly by sending a mail to firstname.lastname@example.org.
| Q: Something went wrong with my payment or shipment. What shall I do? |
A: In this case, please contact our service department at email@example.com