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FAQ - Frequently Asked Questions

Ordering

arrow.gif Is there a minimum to order?
arrow.gif Is there an order limit?
arrow.gif Are the products that I wish to order always available for delivery?
arrow.gif Can products that are out of stock be delivered at a later time?
arrow.gif How long does it take before my order will arrive?
arrow.gif Can I check the status of my order?
arrow.gif Can I change or cancel my order?

Payment & Shipping

arrow.gif What payment options do I have?
arrow.gif What are the delivery costs and can I get free delivery?
arrow.gif Which company will be delivering ma order?
arrow.gif Do you deliver outside of Germany?
arrow.gif Can a set delivery time be set up?
arrow.gif What happens if I am not at home when my order arrives?
arrow.gif What should I do if the parcel doesn´t even arrive after 10-14 days?

Customer accounts & data protection

arrow.gif Is it necessary to have a customer account?
arrow.gif How can i delete my account?
arrow.gif What should I do if I forget my password?
arrow.gif Is my personal data saved, and will it be shared with a third party?
arrow.gif What does shirtinator do to protect my personal information?

Returns

arrow.gif What should I do if I have a compliant?

arrow.gif If I am not happy with my order or if it doesn't fit can I send it back with out any trouble?

 
 
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Wednesday, 10.March 2010
 
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