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(1) As our valued customer you have the unconditional right to cancel your contract within 14 days of delivery, without being obliged to state any reasons. To comply with this time limit, all you need to do is to either return the goods bought online or send a return request within the 14-day period by e-mail to widerruf(at)shirtinator.com, telephone, or by a letter.
Shirtinator AG
Infanteriestr. 19, Geb.03
80797 Munich
Germany
If you return goods bought online, the purchasing contract is canceled and you will be refunded once the delivered goods have been returned.
(2) This right of withdrawal does not exist in the case of contracts for the delivery of goods that Shirtinator has manufactured on the basis of the Customer's specifications or which are clearly tailored to the personal needs of the Customer. In particular, this applies to products that are printed with motifs (texts or images) at the request of the Customer. The Customer knows that by ordering such products he/she is giving precise instructions for the goods to be manufactured.
(3) Consequences of cancellation. In the event of an effective cancellation, each party shall return to the respective other party the benefits received and issue any benefits involved (e.g. interest). If you are unable to return the benefit you have received in full, in part or can only return it in an impaired condition, you may have to pay us compensation for its value in this respect. This does not apply to the relinquishment of items if the impairment of the item can only be ascribed to your inspection of it –
for example, as might have been possible for you in a retail outlet. For the rest, you can avoid the obligation to pay compensation for the value of an impairment that has arisen as a result of beginning to utilise the item for its intended use by not making use of the item as your property and refraining from doing anything that would have an impact on its value. You must return items which can be sent by parcel post at our risk.
You shall be required to pay the regular costs of the return if the goods as supplied are in accordance with what was ordered and if the price of the item to be returned does not exceed 40 £ or, if the price of the item is higher, if at the time of cancellation you have not yet paid for it in full or made a contractually agreed part payment. In any other case the return of the goods is free of charge to you. Items which cannot be sent by parcel post will be collected from you.
If a product is damaged or defective, the recipient must make arrangements with Shirtinator support as to how the return should be handled prior to placing the items back in transit to Shirtinator.
If the whole contract is cancelled, Shirtinator will also bear the costs of dispatching the goods to the consumer (costs of sending).
End of the withdrawal instructions.
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