Complaint
Not happy with your desired product?
Please contact us:
Service hotline: +49 (0)89 52 033 633 (Mon-Fri from 9am - 5pm except German public holidays)
E-Mail: Contact form
A photo will help us with the internal quality control.
You can avoid a complaint by:
- Take a look at the size chart that is below each garment, before chosing the correct size for your order.
- Check the confirmation of the order (billing and delivery address, article, quantity and size, ....etc.).
- For bulk order we would recommend that you order one proof of print. If you pass a follow-up order we will gladly offset the fee with your next order.
- To produce your desired order, please allow enough time for production and delivery. Due to the fact that we do not only grab the article of the shelf.
- If you should need your order quickly, then you can always order through our Express Service.