The return of non-personalized articles is of course possible within the cancellation period.
If a product is damaged or defective (e.g. due to a printing error) you can of course return the products. For this we kindly ask you to get in contact with our Customer-Service-Team: Service hotline: 020 3140 8140 - Mon-Fri from 9am - 1pm except German public holidays) or use our contact form. A photo will help us with the internal quality control.