020 3140 8140 Mon-Fri from 9am - 1pm Bulk Discount: Save up to 70%
Help & Contact
How to reach us
by email to service@shirtinator.co.uk
or via our Contact form
by phone at 020 3140 8140
(Mon-Fri from 9am - 1pm except german public holidays in Bavaria)
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020 3140 8140 Mon-Fri from 9am - 1pm
 
 

Returning Products

Q: What should I do if I have a complaint?
A: To return a faulty or damaged product (e.g. wrong size, problem with the impression etc...), please contact our customer service info(at)shirtinator.co.uk. We will of course bear the postage cost for returned items.

Q: If I am not happy with my order or if it doesn't fit, can I send it back without any trouble?
A: If a product is damaged or defective (e.g. due to a printing error) you can of course return the products. For this we kindly ask you to get in contact with our Customer Service team (https://www.shirtinator.co.uk/contact-1/). Please read more in our Customer Terms and Conditions (§ 4). (https://www.shirtinator.co.uk/terms-conditions/)

Please note:
We are not a "normal" retail company. Every product you order is made specifically for you, and we cannot sell that product to any other person. That's why we ask you to double check the size, colour, product, etc. If you are not sure about anything, please contact our service at service@shirtinator.co.uk, or do a test order with just one single product. To avoid mistakes with images and texts, please double check your order confirmation and make changes if necessary. If you think that returning your product is necessary, please always contact our service team first at the email-adress shown above. We are sure that we'll find a solution together.
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