020 3140 8140 Mon-Fri from 9am - 1pm Bulk Discount: Save up to 70%
Help & Contact
How to reach us
by email to service@shirtinator.co.uk
or via our Contact form
by phone at 020 3140 8140
(Mon-Fri from 9am - 1pm except german public holidays in Bavaria)
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020 3140 8140 Mon-Fri from 9am - 1pm

FAQ - Frequently Asked Questions



arrow_rightblue.gif Is there a minimum order?
arrow_rightblue.gif Is there an order limit?
arrow_rightblue.gif Are the products always available for delivery?
arrow_rightblue.gif Why can't you print my pixel-based motifs on dark textiles?
How long do I have to wait for my order?
Where can I see the status of my order?
arrow_rightblue.gif Can I cancel or modify my order?




Payment & Delivery



arrow_rightblue.gif What payment options do I have?
arrow_rightblue.gif Which company delivers my order?
arrow_rightblue.gif To which countries do you deliver?
arrow_rightblue.gif How long will it take to produce my order?
arrow_rightblue.gif What are your delivery times?
arrow_rightblue.gif Is there an “Express” option for my delivery?
arrow_rightblue.gif “Express Service”
arrow_rightblue.gif What happens if I am not at home when my order arrives?
arrow_rightblue.gif What should I do if the parcel doesn't arrive?

arrow_rightblue.gif Something went wrong with my payment or shipping. What shall I do?
arrow_rightblue.gif Do you delivery to British Forces Post Office addresses?




Design and Printing



arrow_rightblue.gif How do I ensure good quality when uploading my own pictures?

arrow_rightblue.gif How big should my photo or graphic be?

arrow_rightblue.gif What do the stars which have appeared next to my uploaded picture mean?

arrow_rightblue.gif Can a picture without a background be printed?

arrow_rightblue.gif How can I save a .png file with a transparent background?

arrow_rightblue.gif What printing options are available, and which one is best for me?

arrow_rightblue.gif What is flex printing?

arrow_rightblue.gif What is flock printing?

arrow_rightblue.gif What is sublimation printing?

arrow_rightblue.gif What is direct printing?

arrow_rightblue.gif Can you print exact colour tones, such as Pantone Colours?

arrow_rightblue.gif Should I create my image in CMYK or RGB colours?

arrow_rightblue.gif How should I wash a Shirtinator product?




Customer accounts & data protection



arrow_rightblue.gif What should I do if I forget my password?
arrow_rightblue.gif Is my personal data saved, and will it be shared with a third party?
arrow_rightblue.gif What does Shirtinator do to protect my personal information?

arrow_rightblue.gif What can I do if there's a problem with my account?







arrow_rightblue.gif What should I do if I have a complaint?

arrow_rightblue.gif If I am not happy with my order or if it doesn't fit, can I send it back with out any trouble?




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